Presidente Intercontinental Mexico City By Ihg | Mexico City ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Campos Eliseos 218, Mexico City, Mexico

“Set in the charming Polanco neighborhood, the hotel is perfectly situated next to the Auditorio Nacional, making it a fantastic base for exploring the vibrant area.”view full review

Presidente Intercontinental Mexico City By Ihg, a 5-star hotel in Polanco, offers luxury amenities and is known for its proximity to the Auditorio Nacional and a variety of gourmet dining options. The hotel features an extensive range of meeting spaces totaling over 1765 m². Guests can enjoy exceptional views of Chapultepec Park from their accommodations.

Rooms & Amenities

The Intercontinental features 509 guest rooms and 28 suites, all decorated in contemporary Mexican style, with options offering exceptional views of Chapultepec Park or the Polanco district. Each room is equipped with modern amenities including air conditioning, a flat-screen TV, and complimentary WiFi.

Dining Options

Dining options include eight on-site restaurants, with offerings ranging from contemporary Mexican cuisine to international dishes and gourmet experiences. Café Urbano, The Palm, and Au Pied de Cochon are among the notable dining venues, catering to diverse palates.

Leisure & Business

Leisure facilities at Intercontinental include a state-of-the-art 24-hour gym with personal training available, and the Hela Spa, which offers a variety of wellness treatments. Business travelers can utilize extensive meeting spaces suitable for up to 1200 guests, complemented by concierge services to assist with local endeavors.

Services & Local Area

Pet-friendly policies allow guests to bring their furry friends, with specific guidelines to ensure comfort and safety during their stay. Nearby, the hotel is well-connected with transportation options including the Auditorio subway station just an 8-minute walk away.

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“An exquisite hotel with delightful dining experiences” view full review

Top location:Highly rated by recent guests(10.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible on site at USD 10.50 per day.

Wireless internet is available in the hotel rooms for free.

Other information

A full breakfast is served at the price of US$30 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are allowed on request.

English, German, French, Spanish, Italian, Chinese

Year renovated:2011

Number of floors:42

Number of rooms:786

Former name

intercontinental presidente mexico city by ihg

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room City View

2 persons

32 m²

1 King-size bed

Shower

Coffee machine

room details

Classic Queen Room Two Queen Beds

2 persons

32 m²

2 King Size Beds

Shower

Coffee machine

room details

Executive Floor King Room

2 persons

32 m²

1 King-size bed

Shower

Coffee machine

room details

Executive Floor Room Two Beds

2 persons

32 m²

2 King Size Beds

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Mexico City 6.3 km

Airports

Benito Juarez International (MEX) 13.9 km

Lic. Adolfo Lopez Mateos International (TLC) 55.3 km

Underground

Auditorio400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Spa Experience

“I was truly impressed by the quality of the spa services at the hotel. I tried their facial treatments and it was simply wonderful; a blend of relaxation and rejuvenation. The professionals there were really good, providing an atmosphere of tranquility that made the experience lovely.” view full review

Fantastic Dining Options

“Dining at the hotel was a delight. I had the chance to experience the Italian restaurant, Alfredo di Roma, and the meal was delicious. The atmosphere was inviting and the food was brought to life with amazing flavors; I can't wait to return and try their renowned Fettuccine Alfredo!” view full review

Lovely Room Features

“The room I stayed in was fantastic! It had a wall-to-wall window that offered a amazing view of the city. The bathroom also featured a relaxing waterfall shower that provided an invigorating start to my day. I loved every moment I spent in such a well-designed space.” view full review

Convenient Parking Services

“I found the parking facilities at the hotel to be quite user-friendly. Even though the parking was a bit pricey, I appreciated the convenience of having secure parking available. It made my stay worry-free as I was able to easily access my vehicle whenever I needed it.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Spa & wellness centre
Jacuzzi
Beauty treatment
Back massage
Foot massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Campos Eliseos 218, Mexico City, Mexico

Map view

Campos Eliseos 218, Mexico City, Mexico

City landmarks

Park

Bosque de Chapultepec

2.1 km

Museum

Museo Nacional de Antropologia

1.4 km

Landmark

Chapultepec Castle

2.2 km

Event hall

Auditorio Nacional

650 m

Landmark

The Angel of Independence

2.7 km

Zoo

Zoologico de Chapultepec

1.3 km

Museum

Soumaya Museum

2.6 km

Aquarium

Acuario Inbursa

2.5 km

Gallery

Museo Tamayo

1.6 km

Landmark

Polanco

1.0 km

Monument

Monumento a los Ninos Heroes

1.6 km

Landmark

Campo Marte

850 m

Theme Park

La Feria Chapultepec Magico

1.9 km

Landmark

Museum of Modern Art

1.9 km

Museum

Papalote Museo del Nino

2.5 km

Shopping Area

Antara Fashion Hall

2.0 km

Park

Jardin Botanico del Bosque de Chapultepec

2.1 km

Museum

Museo Nacional de Historia Natural

1.5 km

Museum

Luis Barragan House and Studio

2.5 km

Museum

Museo Del Caracol

2.1 km

Night club

Republica

730 m

Night club

La Santa Masaryk

760 m

Landmark

Parque Zoologico de Chapultepec

1.6 km

Museum

Museo Tamayo Arte Contemporaneo

1.6 km

Museum

Museo de Arte Moderno

2.1 km

Nearby

Avenida Presidente Masaryk

420 m

Farm

Parque Lincoln

560 m

Avenida Paseo de La Reforma s/n.

Lago del Bosque de Chapultepec

530 m

Avenida Paseo de la Reforma s/n

Casa de los Espejos

530 m

Gallery

Oscar Roman Gallery Art And Design

590 m

Restaurants

Agua y Sal Cebicheria

140 m

Campos Eliseos 199-A Polanco

Karisma

70 m

Calle Campos Eliseos # 219 L 1

The Palm

40 m

Polanco

Chapulin

300 m

Campos Eliseos 218 Inside Presidente InterContinental Polanco Hotel

Prime & Wine

70 m

Campos Eliseos No 233 Col.Polanco,Chapultepec

Cafe Urbano

40 m

Campos Eliseos 218 Presidente Intercontinental Hotel

Yoshimi

340 m

Campos Eliseos #204 Polanco Chapultpec

Rulfo Paraje Latino

390 m

Campos Eliseos 204 Polanco Chapultepec

Amado Pasteleria Artesanal & Dulceria

410 m

Campos Eliseos 204 Polanco Chapultepec

Reviews and Ratings

Reviews from guests about their experience.

4.5/5 based on 2029 reviews

#48 of 463 hotels in Mexico City based on Tripadvisor

George

United States, March 2025

9.8/10

My stay at the hotel was overall enjoyable, with exceptional staff who went above and beyond to make me feel welcomed. The views from my room were breathtaking, and the club lounge provided a great dining experience. However, I did encounter some issues with the Wi-Fi and the online billing system, which was frustrating during my business trip.

Rooms

10.0

The room I stayed in on the 41st floor offered stunning views of the city, especially the nearby Chapultepec Park. The elegant features and amenities were a nice touch, making it a luxurious escape.

Service

10.0

The staff really made a difference, providing personal and attentive service throughout my stay. Room service was prompt and well-executed, which I greatly appreciated.

Location

10.0

Located in the heart of Polanco, the hotel is in a prime area with easy access to many international restaurants and beautiful parks, making it a safe and pleasant getaway.

Dining

10.0

Dining in the club lounge was a highlight with a delicious array of breakfast options and attentive service that made everyone feel special.

Facilities

9.0

The facilities were impressive, particularly the fitness center, which had a wide range of equipment for various workouts. It was clean and spacious, making it enjoyable to use.

Lou

United States, March 2025

8.2/10

I'm really impressed with my experience at the Presidente InterContinental Hotel in Mexico City. The rooms are clean and comfortable, with stunning views, though I had a couple of minor hiccups during my stay. The location is perfect, especially for those wanting to explore Polanco. The dining options are solid, though there's room for improvement. Overall, it's a great place to stay with reasonable value for money.

Rooms

8.0

The room I stayed in was clean and offered a lovely view of Chapultepec Park. It was comfortable, though not super spacious.

Service

8.0

The service was generally excellent, especially the bellhop who was very welcoming. I did encounter a couple of issues with my keycard that needed attention.

Location

10.0

The hotel is in a fantastic spot in Polanco, just a short walk from the Auditorio Nacional and surrounded by many dining options.

Dining

7.0

Dining in the hotel was enjoyable, with a variety of options. The breakfast offerings were good but could be more extensive.

Facilities

8.0

The hotel facilities were well-maintained and included a nice gym, though I missed having a pool available.

United States, February 2025

8.0/10

I had a solid experience overall at this hotel. The location is fantastic, right in the Polanco area with beautiful views of the city. The rooms were clean and quite comfortable, but the dining options for breakfast could definitely use some improvement. While the amenities were nice, I found some aspects of the service to be lacking, particularly with how my check-in and keycard situation was handled.

Rooms

9.0

The room I stayed in had a spectacular view over the city and was modern and spacious, making my stay very enjoyable.

Service

7.0

While most of my interactions were pleasant, check-in could be improved as I faced some issues with my keycard and the breakfast was charged initially despite my elite status.

Location

10.0

The hotel is in a great spot in the Polanco neighborhood, close to the park, shopping, and several good restaurants, making it a convenient base for exploring.

Dining

6.0

The breakfast options were decent but fairly standard and nothing memorable, which was a bit disappointing considering the overall experience.

Facilities

8.0

The gym was fully equipped and met my needs well, although I was disappointed that there was no pool available for guests.

Steve

United States, October 2024

8.6/10

I had a wonderful stay at this hotel with breathtaking views of Chapultepec Park. The rooms were clean and spacious, making my experience quite enjoyable. The location is perfect, with a variety of restaurants nearby, but some aspects of the service could be improved. Overall, this hotel offers great value for my business trip.

Rooms

9.0

The rooms were clean and spacious with amazing views of the city and Chapultepec Park. I loved waking up to such a stunning sight each morning.

Service

8.0

The concierges were incredibly helpful and friendly, making my check-in process smooth. However, I felt the room service was a bit lacking in speed.

Location

10.0

Conveniently located in a safe neighborhood, I appreciated being close to various restaurants and attractions like the Auditorio Nacional.

Dining

7.0

I enjoyed breakfast at the hotel, which had a decent buffet spread, though I wished there were more options for single orders.

Facilities

9.0

The hotel features a pleasant Club Lounge on the 34th floor with beautiful views and excellent service, which I found to be the highlight of my stay.

Richard

United States, October 2024

9.6/10

Staying at this hotel was a truly wonderful experience, highlighted by the breathtaking views and luxurious amenities. The staff was attentive and the club lounge offerings were simply outstanding. However, the room size could be a drawback for someone looking for more space and value for the price paid.

Rooms

9.0

Our king room on the 41st floor with a city view was both clean and comfortable, though it felt a bit on the small side, especially for the price.

Service

10.0

The service was impeccable, with staff going out of their way to accommodate us, including quick room service and daily greetings from familiar faces in the lounge.

Location

10.0

The hotel is ideally located in a very pleasant neighborhood, making it convenient to explore nearby attractions as well as a variety of international dining options.

Dining

10.0

Dining at the hotel was an adventure in itself, with an array of delicious options. The breakfast and club lounge snacks were particularly impressive.

Facilities

9.0

Facilities like the fitness center and the club lounge were top-notch, providing a comfortable and luxurious environment to unwind in.